cancel
Showing results for 
Search instead for 
Did you mean: 

Additional charges

Stumans
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I was charged extra last month (only 45p) for something that could not be explained and was told that this would be credited on my next account. First of all it hasn't been credited, no big deal, it's only 45p. However, I'm now charged an additional 55p on my current bill. I do not send picture messages by text, I only do this via WhatsApp. What I have noticed is that the one phone number is suspect. It is 07341 474131. I've only sent text to this number not pictures or even icons.

can you explain? 

Message 1 of 3
113 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 121837 Posts
  • 607 Topics
  • 18765 Solutions
Registered:

@Stumans 

This isn't customer service and we have no access to accounts, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3
110 Views

jonsie
Level 94: Supreme
  • 85658 Posts
  • 591 Topics
  • 4583 Solutions
Registered:
Message 3 of 3
109 Views