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Adding devices - O2 broken - at a loss.

MikeES
Level 1: Joiner
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I have/pay for 4 o2 pay monthly contracts me, 2 sons and daughter. 

 

I have (only ever had) one email address that i use on MyO2 this has my daughters number associated with it. I get notification of bills to this address showing £44/month ( I think me and one son) nut looking at MyO2 its £18 (daughter) 

 

If the other 3 contracts used to be on MyO2 but are not now. If I try to add them I am told they are already registered (no idea where)

 

Any suggestions? It appears that O2 dont do chat support now

 

Mike Hhhhhheeeeeellllppppp!!!! 

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MI5
Level 94: Supreme
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@MikeES 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128265 Posts
  • 614 Topics
  • 22547 Solutions
Registered:

@MikeES 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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