Solved: Re: Acount charges

Anonymous · ‎18-07-2017

Hi, i have seen the account that everymonth i am being charged 3£ for ifitness. could you please advise me what is this? is there anything i can cancel?

MI5 · ‎18-07-2017

See help here
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...
Many other threads about iFitness too if you search.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎18-07-2017

See help here
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...
Many other threads about iFitness too if you search.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎18-07-2017

Other threads here https://community.o2.co.uk/t5/Discussions-Feedback/iFitness-charges-on-bill/m-p/1024582/highlight/tr... and here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Ifitness/m-p/1059935/highlight/true#M131436 and another one https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/I-fitness-extra-charges/m-p/1044511/highlight/t...

A scam that has been running for quite some time now.

Veritas Numquam Perit

Marjo · ‎19-07-2017

Hi @Anonymous! Sorry to hear you got unexpected charges on your bill! Please do check out the guides linked above for help, and let us know how you get on.

Thanks @MI5 and @Cleoriff for your replies!

O2

Acount charges

Phone use abroad

Pay may existing bills

Lost sim card

Cancel contract

I log in and told I have no products