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Acount charges

Anonymous
Not applicable

Hi, i have seen the account that everymonth i am being charged 3£ for ifitness. could you please advise me what is this? is there anything i can cancel?

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MI5
Level 94: Supreme
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See help here
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...
Many other threads about iFitness too if you search.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127556 Posts
  • 614 Topics
  • 22191 Solutions
Registered:
See help here
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...
Many other threads about iFitness too if you search.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
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Marjo
Former Staff
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Hi @Anonymous! Sorry to hear you got unexpected charges on your bill! Please do check out the guides linked above for help, and let us know how you get on.

 

Thanks @MI5 and @Cleoriff for your replies!

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