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Account locked out

Andy58
Level 1: Joiner
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on ‎29-07-2024 19:19 - last edited on ‎29-07-2024 20:52 by Moderator

on ‎29-07-2024 19:19 - last edited on ‎29-07-2024 20:52 by Moderator

************ never recieve a code to my email address either to change my details just going round in circles

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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MI5
Level 94: Supreme
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on ‎29-07-2024 20:55

on ‎29-07-2024 20:55

@Andy58 

O2 don't usually send to email, but either way, you'lll need to speak to O2.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 77: Grand Master
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on ‎29-07-2024 20:55

on ‎29-07-2024 20:55

Contact O2 via X or FB, link below has the ways. Be firm, be persistent. You may need to give them a new e-mail address to use on your account, have one ready. Good luck, @Andy58.

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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