Account disconnection after device return

Joshaholix · ‎04-04-2023

Any one from O2 able to help with my account being disconnected after I returned a device?

Enlli · ‎04-04-2023

This is not O2 but a Customer to Customer Community

Ring O2 on 0344 809 0202 or

Message O2 on
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Joshaholix · ‎04-04-2023

Any idea how to call O2 from my phone when it’s been disconnected?

MI5 · ‎04-04-2023

@Joshaholix

You can use Skype to call Guide: A Guide to Skype

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Breanna · ‎05-04-2023

Did you get in touch with O2 @Joshaholix?

Joshaholix · ‎05-04-2023

Yes. My SIM card now works, however my account still shows disconnected on their systems. Which means I can’t get a PAC code.

O2

Account disconnection after device return

Why have I been disconnected?

Bill has increased for no reason

Default

SIM swap without the current SIM

O2 Open technical difficulties