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Account charges

JohnGB
Level 1: Joiner
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on ‎08-10-2024 09:58

on ‎08-10-2024 09:58

I have two SIM's on my account, one for my phone and one for my tablet.  I have recently merged these two SIMs onto a single account which I pay monthly by direct debit.  When I got O2 to merge these accounts I was told that I would be eligible for a 20% discount on the SIM charge on my tablet and that I should contact O2 on 5th October to claim this discount.

Please could you arrange this discount.

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gmarkj
Level 66: Unequalled
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on ‎08-10-2024 10:02

on ‎08-10-2024 10:02

We can't arrange anything from here @JohnGB as we are a community of o2 customers.

You will need to get in touch with customer services to get any changes made to your account.

All ways to do so are in the guide below.

Guide: How to find help & contact O2 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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