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Account balance in credit

FraserTheLazer
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Hi, if for example my bill was £30 a month and I decided to make a payment of £60 to my o2 account, then obviously my account would be in credit by £30 which would just go towards the following months bill.

If in the meantime I was a bit strapped for cash would I be able to withdraw the extra balance of my o2 account back into my bank account, and would it have to be the same account from which the payment originated?

Thanks in advance for any information!
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Cleoriff
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Hi @FraserTheLazer 

Sadly no you wouldn't. Once that money goes into your O2 account, it goes as an extra payment towards your contract.....

 

I would think of another way of saving money wink

 

 

Veritas Numquam Perit

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Cleoriff
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Hi @FraserTheLazer 

Sadly no you wouldn't. Once that money goes into your O2 account, it goes as an extra payment towards your contract.....

 

I would think of another way of saving money wink

 

 

Veritas Numquam Perit

Girl in a jacket
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MI5
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In theory you can do this as you can request a withdraw of a positive balance, however, the time it takes to process the request and receive the money would mean that your bill would have been due again and the money taken to pay it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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FraserTheLazer
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Heya Cleoriff, many thanks for the swift reply. And yup; back to the drawing board 😉
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Cleoriff
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No problems @FraserTheLazer wink

Veritas Numquam Perit

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FraserTheLazer
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Many thanks for the swift reply MI5!
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MI5
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You're welcome wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Lita
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@FraserTheLazer wrote:
Hi, if for example my bill was £30 a month and I decided to make a payment of £60 to my o2 account, then obviously my account would be in credit by £30 which would just go towards the following months bill.

If in the meantime I was a bit strapped for cash would I be able to withdraw the extra balance of my o2 account back into my bank account, and would it have to be the same account from which the payment originated?

Thanks in advance for any information!

 

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