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Accidently sent 71 picture messages

Anonymous
Not applicable
I accidently sent 71 picture messages when my phone was in my pocket.. It was in the space of 1 minute and it was the same image 71 times to the same contact. Am I able to get a refund for this?
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Anonymous
Not applicable

Hi

 

To get an answer to this you are going to need to call customer service. However unless you can give them a good reason as to why they should offer a refund, then I am sorry but I think its unlikely that they will refund you.

 

You would need to show evidence that its their fault that you accidently send 71 picture messages. 

 

Call and ask the worst they can say is no!

 

Alex

 

 

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Anonymous
Not applicable

Hi

 

To get an answer to this you are going to need to call customer service. However unless you can give them a good reason as to why they should offer a refund, then I am sorry but I think its unlikely that they will refund you.

 

You would need to show evidence that its their fault that you accidently send 71 picture messages. 

 

Call and ask the worst they can say is no!

 

Alex

 

 

Message 2 of 6
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Anonymous
Not applicable

As, suggested you can phone (or you can use the live chat from the contacts page.) however, I don't hold out a lot of hope.

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perksie
Level 69: Guiding Light
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Registered:

After a friend sent me the same text about 140 times, Vodafone agreed it was by accident and refunded the cost, so it's worth a try.

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jonsie
Level 94: Supreme
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Registered:

@Anonymous wrote:
 it was the same image 71 times to the same contact.

Bet you were popular!:smileywink:

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Anonymous
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I reckon o2 will look on this fairly and issue a refund but as suggested all you can do is ask
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