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barbaratybor
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Hello, I bought a new phone on the buymobiles website, I'm in the o2 network I have a monthly subscription of around £ 16 After I bought the phone I got a new phone number and now I have 2 subscriptions at o2 Please cancel my old contract but leave the old phone number  Thank you

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madasaf1sh
Level 53: Renowned
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@barbaratybor 

 

Please remove your mobile number from the forum, as this is a public site, and people can scrape your number and use it for nefarious purposes. 

 

You need to contact Customer Services on 202 from your o2 phone to arrange this.  Also you will be required to pay any early termination fees on your old number if it is still under minimum term of the contract. 

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts



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madasaf1sh
Level 53: Renowned
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Registered:

@barbaratybor 

 

Please remove your mobile number from the forum, as this is a public site, and people can scrape your number and use it for nefarious purposes. 

 

You need to contact Customer Services on 202 from your o2 phone to arrange this.  Also you will be required to pay any early termination fees on your old number if it is still under minimum term of the contract. 

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts



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barbaratybor
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Can I do it in an o2 showroom?

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madasaf1sh
Level 53: Renowned
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@barbaratybor 

 

Nope, it has to be done by Customer Services

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts



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