A question about upgrading Pay & Go phone through Carphone Warehouse

[Anonymous]

Hi!

Last year, I upgraded my Pay and Go phone through Carphone Warehouse for the first time.

Now, I want to upgrade again soon. It's been almost a year since I upgraded (12 days until a year has passed), but I don't know if I'm allowed to upgrade once a year. It's not in the FAQ, as far as I could find.

So my question is, when the year is up, will I be able to upgrade through Carphone Warehouse again?

Thanks!

[jonsie]

That would depend on the terms of your contract. If it was a 12 month contract then yes, you can upgrade. If it was an 18 or 24 month contract then I would think you would have to pay off the remainder of the contract to upgrade now. Give CPW a call tomorrow and ask about your options.

[Anonymous]

It wasn't a contract; I bought the phone from them outright - but they have some kind of set up where you don't pay the extra £10 for credit.

This is the page for it: http://www.carphonewarehouse.com/mobiles/choose-tariff/LG_L3_II/PPAYUPG?viewDealForAll=false&colourC... - They call it an upgrade - is that not the proper name for what they're offering?

[jonsie · Accepted solution]

I would think you are eligible for that but to be honest as it is via CPW then only they can answer that. Give them a call or pop in to the store.

[Anonymous]

Oooh, it's all very confusing! Thanks for your help!

[jonsie]

Good luck

[Anonymous]

Looking at the prices of the other phones on this offer, I'm not sure what this "Upgrade" is. If anything its just a marketing ploy to try and make customers go back to them for their "upgrade" :S As far as I'm aware you're not activating a new SIM so you wouldnt be required to pay that extra £10 anyway, but I could be wrong.

You're not on a contract so you don't "upgrade" as such...you just buy a new phone! You could basically go to an O2 shop and pick a phone and get the same offer. 

[perksie]

If you're on Pay and Go you can change to a new phone any time you like.

You can also buy it wherever you choose.

Come back here and ask if you're not sure.

[jonsie]

To be honest the phone doesn't have great reviews, there are probably better choices out there dependent on your budget.