cancel
Showing results for 
Search instead for 
Did you mean: 

A phone number to speak to someone

KaptinJack
Level 1: Joiner
  • 10 Posts
  • 5 Topics
  • 0 Solutions
Registered:

Hi

It would be nice if I could speak to someone about my bill as I seem to have 2 prices on it. I finished paying for my phone back in May and am only paying air time. I need this to be confirmed verbally

Message 1 of 3
801 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 85: Esteemed
  • 24161 Posts
  • 1053 Topics
  • 3790 Solutions
Registered:

@KaptinJack You need to speak to customer service.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 3
798 Views
2 REPLIES 2

Bambino
Level 85: Esteemed
  • 24161 Posts
  • 1053 Topics
  • 3790 Solutions
Registered:

@KaptinJack You need to speak to customer service.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 3
799 Views

KaptinJack
  • 10 Posts
  • 5 Topics
  • 0 Solutions
Registered:

Thanks Bambino will give it a try 😊

Message 3 of 3
792 Views