cancel
Showing results for 
Search instead for 
Did you mean: 

£8.99 on my bill

Michelle2303
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I am getting charge £8.99 for a subscription I don’t have

Message 1 of 5
198 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 76: Forum Legend
  • 10200 Posts
  • 55 Topics
  • 3012 Solutions
Registered:

@Michelle2303 


If it says Itunes or Google Play then you will need to speak to them to get a refund, and you will need to prove that you didnt sign up to anything. 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

View solution in original post

Message 3 of 5
192 Views
4 REPLIES 4

jonsie
Level 94: Supreme
  • 93252 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

madasaf1sh
Level 76: Forum Legend
  • 10200 Posts
  • 55 Topics
  • 3012 Solutions
Registered:

@Michelle2303 


If it says Itunes or Google Play then you will need to speak to them to get a refund, and you will need to prove that you didnt sign up to anything. 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 3 of 5
193 Views

Michelle2303
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

It says iTunes but when I go on subscriptions I’ve never signed up to this 

Message 4 of 5
180 Views

Enlli
Level 65: Ultra-cool
  • 6626 Posts
  • 49 Topics
  • 1489 Solutions
Registered:

O2 will only pass on charges they have received from Apple

https://support.apple.com/en-asia/108092

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 5 of 5
177 Views