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5g sim not provisioned

Mickydebargos
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Got a new s20+ today and I get the message "sim not provisioned" after putting my new 5g sim in the phone. Anyone having the same issue or any help?
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Cleoriff
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@Mickydebargos 

A few people have had the same issue. Here https://community.o2.co.uk/t5/Pay-Monthly/Sim-activation/m-p/1301728#M177807 

After a call to customer services, it was sorted (although it may just sort itself after 24 hrs.)

Guide: How to find help & contact O2 

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MI5
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@Mickydebargos 

Sim activation help here https://www.o2.co.uk/help/phones-sims-and-devices/help-with-mobile-broadband/activating-your-pay-as-...

If you continue to have problems, call customer service as there were some issues earlier Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Mickydebargos
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Cheers guys.
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MI5
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Good luck wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
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Hope it gets sorted soon @Mickydebargos  and welcome to the forum Welcome

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Martin-O2
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@Mickydebargos did you get this sorted or do you still need some help here? 

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