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5G

Darragh
Level 1: Joiner
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Hi I have a iPhone 12 Pro and my phone running of 4g how come it’s running on 5g and am in area where there is 5g too
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MI5
Level 94: Supreme
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@Darragh 

Do you also have a 5g sim?

If not, you need to call O2 to get one and then do a sim swap Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 126794 Posts
  • 613 Topics
  • 21771 Solutions
Registered:

@Darragh 

Do you also have a 5g sim?

If not, you need to call O2 to get one and then do a sim swap Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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