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5 days since I last had signal in my apartment.

Luca
Level 1: Joiner
  • 3 Posts
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Registered:

Very unhappy.

 

Last time I had internet it was 5 days ago. 

The network coverage checker says "we are onto this" but nothing changed.

I need to have a phone connection at my place for work and to speak to family and friends and o2 is letting me down.

It's also impossible to speak to a human operator - the call center is just a stupid bot.

 

Do I have legal ground to terminate my contract and change operator?

 

 

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Cleoriff
Level 94: Supreme
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Registered:

@Luca 

Sorry no you can't cancel contract. You could speak to O2 and they may give you a goodwill gesture.

Keep checking here https://status.o2.co.uk/ 

Download the My Network app and report it.

Other help here Guide: How can I sort out my network issues? 

Veritas Numquam Perit

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