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Slimjim13
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If I take out a 4g contract will the phone still work in a non 4g area until 4g comes in
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Bambino
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Yes, the phone will still work, but you'll only receive a 3G signal at best until 4G is activated in your area.

I DO NOT WORK FOR O2



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MI5
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Yes
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
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Yes, the phone will still work, but you'll only receive a 3G signal at best until 4G is activated in your area.

I DO NOT WORK FOR O2



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Message 3 of 11
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Anonymous
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If you sign up before 31/10 you also get a nice bigger data tariff allowance too.

Win win situation. slight_smile
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Anonymous
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I bought an O2 package through the Carphone Warehouse last month. This was advertised as a 24 month contract containing 1 GB (4g) of data (+ the typicall unlimited text, calls in UK) with the new Iphone 5C, which is 4g enabled.

I am unable to connect to 4g, the only connection I get is 3g. I know O2 has experienced some issues with 4g connection in the past but it not working now either. The Carphone Warehouse now mentions they sold me 3g (even though their web clearly stated thas as 4g on moment of purchase) and they have not bothered to provide any solution or compensation. They now direct me to O2. Fair enough as O2 provides the technology/connection but CW has sold the package.

 

Wonder if sbdy. experienced a similar issue? I am still waiting for a solution to get 4g on my mobile and after a month nobody could provide me with any solution.

 

Thanks

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MI5
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You need to take it up with CPW and also understand exactly if they signed you up to 3G or 4G. You won't get 4G on a 3G contract if that's what you've got.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Message 6 of 11
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Anonymous
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You could do with putting this in writing to Carphone Warehouse's Complaint Department.

Provide all your supporting info.

Let us know how you get on.
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Bambino
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@PandG, what you haven't said is where you live. Has the 4G service been activated in your area?

I DO NOT WORK FOR O2



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Anonymous
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ive just taken a new 24 month contract on a nokia lumia 1020 4g, i dont get 4g here nut the bundle is good for data texts & calls, if i go to a 3g contract its only £3 less but i will loose 200 minutes wont have unlimited texts and only 100mb data. so is it ok for me to use a 4g tariff when i cant recieve 4g

cheers in advance

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jonsie
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It's absolutely fine and the extra data allowance is an added bonus so makes a lot of sense.

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