Solved: Re: 4g

OriginalRant · ‎12-04-2022

Anyone else having problems with 4g?

It says I have it yet it struggles to load a Google news feed story, as for a football match (from a paid for subscription) no chance.

Generally works better with a h+.

MI5 · ‎12-04-2022

It will be because 4g is oversubscribed in your area @OriginalRant

Hopes are that 5g will fix the capacity issues.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎12-04-2022

It will be because 4g is oversubscribed in your area @OriginalRant

Hopes are that 5g will fix the capacity issues.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

OriginalRant · ‎12-04-2022

Didn't give that a thought. Cheers bud.

I'll be asking for a discount though 👍👍

pgn · ‎13-04-2022

Good luck with that, @OriginalRant - I have found setting my SIM down to 3G helps immensely, if 3G is still available in your area, @OriginalRant:

Meantime, use the online O2 Network Status Checker or the O2 My Network app to test daily and report the poor signal in that area - get it onto O2's radar: Guide: How can I sort out my network issues? talks to the online checker, this screenshot is from the Android app:

Good luck!

Links to O2 Social Media Team here

OriginalRant · ‎13-04-2022

Cheers for the advice. Will test 3g settings

O2

4g

Not impressed : "Your O2 RPI terms are changing"

eSIM

New contract

Is my mobile included in my virginal media package

Change of address