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Janer1
Level 1: Joiner
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Why has O2 turned off 4g calls on my account ? I am not in arrears with my bill at all 

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Cleoriff
Level 94: Supreme
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@Janer1  Check the network status here https://status.o2.co.uk/  and look through this guide Guide: How can I sort out my network issues? 

*The Game Is On*

Girl in a jacket
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jonsie
Level 94: Supreme
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The message usually means that O2 are doing maintenance in the area

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MI5
Level 94: Supreme
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@Janer1 

Try rebooting your phone. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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TheresaV
Former Staff
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Does 4G work for you again now @Janer1?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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