4g

Janer1 · ‎12-08-2021

Why has O2 turned off 4g calls on my account ? I am not in arrears with my bill at all

Cleoriff · ‎12-08-2021

@Janer1 Check the network status here https://status.o2.co.uk/ and look through this guide Guide: How can I sort out my network issues?

Veritas Numquam Perit

jonsie · ‎12-08-2021

The message usually means that O2 are doing maintenance in the area

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎12-08-2021

@Janer1

Try rebooting your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

TheresaV · ‎13-08-2021

Does 4G work for you again now @Janer1?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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