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4g confusion

cj99089
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I've got a message from 02 saying that I've ran out of data but on the 02 website it says I have 15 gb left, how does this make sense ?

 

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madasaf1sh
Level 76: Forum Legend
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@cj99089 

 

4G is the technology used by o2 to provide service, and has nothing to do with data use. 

 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with the data usage.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 10200 Posts
  • 55 Topics
  • 3012 Solutions
Registered:

@cj99089 

 

4G is the technology used by o2 to provide service, and has nothing to do with data use. 

 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with the data usage.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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