4G

[RMW333]

I’ve received a message to say that O2 has turned off my 4G!  Does anyone know why this has been done.  I’m a new customer and my account is all paid up to date so this isn’t a good start!

[TallTrees · Accepted solution]

Hello @RMW333 and welcome to the o2 Community Forum.

It is probably because o2 Engineers are working on a mast near you.

Turn your phone on and off it will probably be ok before too long.

If you need advice you can contact o2 on social media

Social Media Teams
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
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