cancel
Showing results for 
Search instead for 
Did you mean: 

4G tariffs recently updated?

Anonymous
Not applicable

Hi everyone,

I got a 4G plan in October 2013 (unlimited calls/texts + 1GB) and this tariff was £22/month at that time. I got a second phone number yesterday with the exact same tariff and I found out that it now costs £17/month.

I would like to pay the same price for both plans since they are exactly the same. Are O2 people planning to update the plan of customers on the old tariff?

Thanks for your help.

Message 1 of 14
3,801 Views
1 ACCEPTED SOLUTION

Accepted Solutions

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

WE are still awaiting an official post from o2

 

@toby can you chase this please

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

Message 3 of 14
3,782 Views
13 REPLIES 13

MI5
Level 94: Supreme
  • 124109 Posts
  • 612 Topics
  • 20200 Solutions
Registered:
Yes, there is a revision to all customers, either a price reduction or a data increase.
There are some threads already on here if you use the search function you should find them.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 14
3,783 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

WE are still awaiting an official post from o2

 

@toby can you chase this please

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

Message 3 of 14
3,783 Views

Anonymous
Not applicable

That's great. Thanks for your responses.

 

I just got the following text so far: 'We're increasing your 4G data allowance. You'll get 5GB of data a month instead of 1GB. We'll apply the change to your account from your next bill on 13 January.'

 

However, I didn't get any information about the possibility of reducing the price of my tariff. A data increase would be useless in my case since I never use more than 800MB of data.

Message 4 of 14
3,777 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

From what was said if on 1gb it raised to 5gb but those on the top 8gb had a reduction in tariff of £5

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 5 of 14
3,769 Views

MI5
Level 94: Supreme
  • 124109 Posts
  • 612 Topics
  • 20200 Solutions
Registered:
I guess we won't know for sure until we get the official statement?
I'm on 8GB and have been told I will get a £5 reduction but nothing I can confirm at the moment.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 14
3,765 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

I can confirm that my 4g access fee of £5 is now £0.00 and got part credit of £1.98 on this months bill to cover 16th dec -28dec paid in advance on nov bill on both our 4g tariffs.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 7 of 14
3,762 Views

Anonymous
Not applicable

That's not fair at all.

There is no point in having a data increase from 1GB to 5GB when you're not a huge data consumer.

Message 8 of 14
3,756 Views

MI5
Level 94: Supreme
  • 124109 Posts
  • 612 Topics
  • 20200 Solutions
Registered:
Start using SkyGo and TvCatchUp slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 9 of 14
3,753 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

You may see it as unfair.

 

Normally when o2 alter a tariff mid term no changes apply to those already on it so this is all a bonus realy.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 10 of 14
3,748 Views