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4G showing but can’t use mobile data

Dcmemozz
Level 1: Joiner
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Hi, I am having trouble using my mobile data. The 4G is showing at top of phone but I can’t access anything I have over 100GB of data left so it’s not this! I recently changed to another sim only tariff so I haven’t changed my phone or sim just upgraded to a new tariff- could it be this? I’ve checked the APN settings but they are grayed out so I can’t change them so I’m presuming this is ok - any ideas? Thanks
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Bambino
Level 78: King of Kings
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@Dcmemozz Check to see if there are any issues in your area: O2 | Service Status

I DO NOT WORK FOR O2



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