Solved: 4G calls

PaulLukins · ‎18-03-2019

I got a message Saturday afternoon saying

"O2 have turned off your 4g calls" anyone know wa=hat this is about?

Cleoriff · ‎18-03-2019

@PaulLukins

Have you checked in your settings as to whether you still have 4G?

Also check and see if there is a mast down in your area https://status.o2.co.uk/

If no issues showing then you should ring customer services and ask them https://www.o2.co.uk/contactus

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎18-03-2019

@PaulLukins

Have you checked in your settings as to whether you still have 4G?

Also check and see if there is a mast down in your area https://status.o2.co.uk/

If no issues showing then you should ring customer services and ask them https://www.o2.co.uk/contactus

Veritas Numquam Perit

MI5 · ‎18-03-2019

Who sent the message?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Samcornwell · ‎02-09-2019

Thats not much of an answer. I got this same message this morning, unsolicited.

oxfordmark · ‎14-02-2023

DEL

Enlli · ‎14-02-2023

It means O2 have turned off the ability to use VoLTE (4G caling) in your area. Usually down to maintainance

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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