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4G Has been removed from your account?

NOVATROOP77NI
Level 3: Thinker
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on ‎06-09-2022 10:43

on ‎06-09-2022 10:43

As the title says on my Iphone 11 I had the oddest of errors come up a ios dialog simply said

 

"4G Has been removed from your account"

 

I can't find any outages in my area and my bills were paid on time? I still have 3g access there was allot of rain last night and thunderstorms so just wondering was it atmospheric.

 

Location

Belfast N Ireland

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MI5
Level 94: Supreme
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on ‎06-09-2022 12:10

on ‎06-09-2022 12:10

@NOVATROOP77NI 

It's usually due to a temporary mast fault.

Reboot your phone and all should be good.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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RafaC
Former Staff
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on ‎07-09-2022 09:08

on ‎07-09-2022 09:08

Hey @NOVATROOP77NI were you able to sort it out?

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