£4.50 charges for weekly subscription.

[Kevin11]

I have only been a paymonthly customer for just under a month and I have been billed £4.50 3x for MAD4MOBILE which I've never ever heard of but it's on my 02 bill, has anyone else had this problem? How can I fix this without having to cancel my 02 aggrement? Thanks

[MI5 · Accepted solution]

@Kevin11 

See community help here:
https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...
And O2 advice here…
https://www.o2.co.uk/help/account-and-billing/premium-service-checker
and this site will to help you get your money back…
https://payforitsucks.co.uk/
You should also ring Customer Service and ask them to place the following bars on your account:
Bar all Direct to bill debits
Bar Premium rate numbers

Guide: Tips to avoid unexpected charges on your bill