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£300 Voucher Issue

antonyr123
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I brought a New S22 2 months ago.

Few weeks after i did the order i got a message about the voucher, I did everything it said.

I did the Confirmation i still have not been given my voucher.

I Spoke to O2 and they said i need to keep the contract and pay the first 2 months of the contract. Which i have done. Yet I've still not been sent it. Can someone please look into this Technical fault.

I Meet all the Requirements and i read over the Terms and Conditions many times 

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MI5
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202 from your phone then.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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antonyr123
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"You've already claimed your digital gift card, so you don't need to do anything.

Just a reminder, you'll get an email from o2@purecard.com with instructions on how to register your digital gift card 90 days" This was 19th July. is it normal to take almost 8 weeks to send them out ?

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antonyr123
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On my email it says the Gift Card would expire if not done by 18/08/22. 

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MI5
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@antonyr123 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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antonyr123
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I don't use social media. 

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MI5
Level 94: Supreme
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202 from your phone then.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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antonyr123
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Still not had my voucher 

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antonyr123
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I have had no service on my phone since the day they sent me my phone and contact.

i cant ring out, No data ect.

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mp87
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Same for me. I think this is going to go to the full 90 days before actually arriving. My 90 days should be in the next 2-3 weeks, so fingers crossed for it

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mp87
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Any luck with this yet @antonyr123 ?

 

I've worked out my 90 days should be on Saturday, so got my fingers crossed for it

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