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20% discount

Mccar
Level 1: Joiner
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I recently changed my phone and on my bill I have noticed that there is no 20% loyalty discount anymore why

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MI5
Level 94: Supreme
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@Mccar 

You need to reapply for the discount when you change your contract. 

Guide: O2 Open & Friends and Family discounts - How to sign up 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144600 Posts
  • 634 Topics
  • 27728 Solutions
Registered:

@Mccar 

You need to reapply for the discount when you change your contract. 

Guide: O2 Open & Friends and Family discounts - How to sign up 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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