on 31-07-2014 15:45
on 31-07-2014 15:45
Solved! Go to Solution.
31-07-2014 15:48 - edited 31-07-2014 15:53
31-07-2014 15:48 - edited 31-07-2014 15:53
31-07-2014 15:48 - edited 31-07-2014 15:53
31-07-2014 15:48 - edited 31-07-2014 15:53
on 31-07-2014 16:04
on 31-07-2014 16:04
on 31-07-2014 17:34
on 31-07-2014 17:34
@Anonymous wrote:
I rang 02 and the woman suggested that this was probably due to me using social media (loaded Facebook and twitter possibly 3 times) which apparently has the potential to use 200mb... A nieve if not stupid response from an 02 employee.
Facebook have recently decided to annoy everyone by adding a new feature that automatcially plays any videos in the news feed.
The default setting when Facebook added this feature is ON which has in turn has annoyed a lot of people with sudden data useage issues.
Go in to Facebook then go to - "Settings" then "Video" then check if "Autoplay" is set to ON or OFF - unless you have turned it OFF this could be your issue.
on 31-07-2014 18:29
on 31-07-2014 18:29
31-07-2014 18:31 - edited 31-07-2014 18:35
31-07-2014 18:31 - edited 31-07-2014 18:35
on 31-07-2014 22:48
on 31-07-2014 22:48
on 01-08-2014 15:53
Hey @Anonymous welcome to the Commnuity!
Please stay in touch with us and let us know how things progress. We are here to help and most of the times the knowledge of the community can solve the problems... some others unfortunately not.
Your comments and feedback also allow us to detect and to assess the magnitude of different problems,and to be faster at finding solutions.
Keep in touch!
on 02-08-2014 13:49
on 02-08-2014 13:49
@Anonymous wrote:
Facebook have recently decided to annoy everyone by adding a new feature that automatcially plays any videos in the news feed.
The default setting when Facebook added this feature is ON which has in turn has annoyed a lot of people with sudden data useage issues.
Go in to Facebook then go to - "Settings" then "Video" then check if "Autoplay" is set to ON or OFF - unless you have turned it OFF this could be your issue.
I was looking everywhere on the Facebook website for this and only just realised that it's in the settings on the phone
on 06-08-2014 10:56
on 06-08-2014 10:56