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02 Open 25% discount

shaun75
Level 1: Joiner
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Hi I have o2 open 25% discount applied to my £20 per month airtime bill since August.

This should bring it down to £15 & it did for a couple of months.

Since I added another SIM for my child (£8 per month) my bill has changed to £16.67 per month.

On top of that , the extras SIM should have 20% off as a connection to my account.

That should reduce it to £6.40 but it shows up as £6.67 per month.

I seem to be overpaying £1.94 extra per month.

Any ideas?

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pgn
Level 74: Whizz kid
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The O2 Open info here: https://www.o2.co.uk/open

And Multisave, including Family discount, here: https://www.o2.co.uk/Multisave

You did not have an initial 6months' free or other discount that has since come off, pushing the price up slightly?

You may benefit from chatting to O2 CS, on 202 or via Social Media on any of the links just below this post, @shaun75 

Good luck!

 

 

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pgn
Level 74: Whizz kid
  • 36016 Posts
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Registered:

The O2 Open info here: https://www.o2.co.uk/open

And Multisave, including Family discount, here: https://www.o2.co.uk/Multisave

You did not have an initial 6months' free or other discount that has since come off, pushing the price up slightly?

You may benefit from chatting to O2 CS, on 202 or via Social Media on any of the links just below this post, @shaun75 

Good luck!

 

 

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MI5
Level 94: Supreme
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@shaun75 

Discounts are pre vat so your calculations may be slightly off due to that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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