cancel
Showing results for 
Search instead for 
Did you mean: 

top up

Zsolt
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi!

If I top up with 10 puonds my card, than will I get automatically 2 GB data amount, or shall I do anything else for that?

Message 1 of 4
413 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 112529 Posts
  • 801 Topics
  • 6709 Solutions
Registered:

Hi @Zsolt

These are the new PAYG tariff terms and conditions as from October 1st 2018

https://www.o2.co.uk/termsandconditions/mobile/our-pay-as-you-go-tariff-terms#general

With regards data, it is tariff dependent ie

For those tariffs that do not offer an Inclusive Monthly Allowance (e.g. the Classic Pay As You Go tariff) data used is calculated when you’ve used 20MB or when a data session ends, whichever happens first

So this all depends on what PAYG tariff you are on..

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 4
410 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 112529 Posts
  • 801 Topics
  • 6709 Solutions
Registered:

Hi @Zsolt

These are the new PAYG tariff terms and conditions as from October 1st 2018

https://www.o2.co.uk/termsandconditions/mobile/our-pay-as-you-go-tariff-terms#general

With regards data, it is tariff dependent ie

For those tariffs that do not offer an Inclusive Monthly Allowance (e.g. the Classic Pay As You Go tariff) data used is calculated when you’ve used 20MB or when a data session ends, whichever happens first

So this all depends on what PAYG tariff you are on..

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
411 Views

MI5
Level 94: Supreme
  • 128249 Posts
  • 614 Topics
  • 22534 Solutions
Registered:
It depends which tariff you are on.
If not on the £10 / 2Gb big bundle, you need to go into your MyO2 to change it.
http://www.o2.co.uk/myo2
https://www.o2.co.uk/shop/sim-cards/pay-as-you-go
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 4
407 Views

EmilieT
Former Staff
  • 5427 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Hi @Zsolt, and Welcome

 

Did the info @Cleoriff and @MI5 shared above help you understand how top-up works better? Please let us know if there's anything else the Community could help with!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
365 Views