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jaydee1945
Level 1: Joiner
  • 1 Posts
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got e mail saying owe £14.50 but cannot find on my 02 account so how do i pay

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TallTrees
Level 45: Knowing
  • 8637 Posts
  • 82 Topics
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Hi @jaydee1945 

Edited just noticed you are on  Paygo board ?

Seems you would need to check with the payment team here

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am

PS be careful the email is probably a scam

Don't click on any links



HAPPINESS IS BEE SHAPED

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TallTrees
Level 45: Knowing
  • 8637 Posts
  • 82 Topics
  • 255 Solutions
Registered:

Hi @jaydee1945 

Edited just noticed you are on  Paygo board ?

Seems you would need to check with the payment team here

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am

PS be careful the email is probably a scam

Don't click on any links



HAPPINESS IS BEE SHAPED

Message 2 of 2
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