obstinate voicemail

[Imindors]

On my wife's O2 mobile there is a voicemail that cannot be listened to and won't go away. How can she delete it?

[MI5 · Accepted solution]

Call her phone and leave another voicemail, then listen to it and delete it, which should remove both of them.
General VM help here https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712

[Marjo]

Hi @Imindors, any luck with the obstinate voicemail yet or is it still stuck? Let us know how you get on.

[Imindors]

I eventually found a working method to eliminate the obstinate notification. The answer was to ring the voicemail number and use the menu system to access the settings. I changed the notification setting from 'notification bar' to 'text message'. After doing this the obstinate notification disappeared. I think/hope that when I change the setting back again it won't come back but I haven't got round to trying that yet. Thanks to all for their suggestions.