cancel
Showing results for 
Search instead for 
Did you mean: 

number transfer%20failure

Des1
Level 1: Joiner
  • 7 Posts
  • 3 Topics
  • 0 Solutions
Registered:

Absolute o2 failure,

After 6 of no service since i popped in new sim card and asking for my old

number to be transferred.

Have phoned several times on the issue only to be told it has transferred.

I can only make emergency calls.

I cant search for any mobile networks.

Switched fone on and off a 100 times and still nothing

Now feel o2 is a **** outfit.

Message 1 of 4
401 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 128190 Posts
  • 614 Topics
  • 22517 Solutions
Registered:

Have you tried sim in another phone @Des1 ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
398 Views

Des1
Level 1: Joiner
  • 7 Posts
  • 3 Topics
  • 0 Solutions
Registered:

Hi guys,

Read that due to Covid19 transferring numbers could take weeks,8 days and still

only able to make emergency calls.

I have been told its been transferred.

I have now sent in Pac code again this time asking for the original number on sim

to be kept.

Tmrw will see if its worked.

Phone working well,so cant see why this is happening.

Message 3 of 4
404 Views

Bambino
Level 78: King of Kings
  • 19891 Posts
  • 961 Topics
  • 2850 Solutions
Registered:

@Des1 If you've been told that the number has been transferred, try rebooting your phone and check to see if the number has ported. PACs are not actioned on the weekends. If you resubmitted the form, the earliest day for your number to port now will probably be Tuesday.

Customer service numbers are here: Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 4 of 4
394 Views