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new sim supplied, when the number tested shows as a Tiawan number

Anonymous
Not applicable

when the number tested shows as a Taiwan number

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MI5
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That is the serial number, not phone number.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Cleoriff
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@AnonymousHave you tried to activate the sim? https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

If you are having problems give customer services a call and ask for a new one https://www.o2.co.uk/contactus

Or if close to an O2 store , pop in there...

Veritas Numquam Perit

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MI5
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Can you explain what you mean please?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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Hi, thanks for the quick responce. Tried to find the new number, used the one on the card and sim. Made no sence, number is 0066802816644. This is the prefix code for Bankok.

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Cleoriff
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@Anonymouswrote:

Hi, thanks for the quick responce. Tried to find the new number, used the one on the card and sim. Made no sence, number is 0066802816644. This is the prefix code for Bankok.


Have you tried the sim in the phone?

Veritas Numquam Perit

Girl in a jacket
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MI5
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That is the serial number, not phone number.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 15
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MI5
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All UK mobile numbers start with 07
It will be on the packaging.

Just top up to start using it https://www.o2.co.uk/help/pay-as-you-go/topping-up

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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@AnonymousJust pop the sim in the phone and follow the link to activate iit (if needed)

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MI5
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PAYG sims are already activated.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
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The number the OP quoted is too many numbers for a mobile number anyway.D'oh!

I DO NOT WORK FOR O2



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