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new sim card

LukeR
Level 3: Thinker
  • 37 Posts
  • 12 Topics
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Registered:

i have bought a new phone from argos and they gave me a sim card to use with it.

the sim card has the 10 pound big bundle on it but i want to use a bigger bundle.

is it possible to change the bundle before activating the sim card.

i tried to send DATABB15 to 21300 but the text would not send

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MI5
Level 94: Supreme
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Registered:

@LukeR contact live chat tomorrow and they will change your tariff http://www.o2.co.uk/contactus 

You could also do it in your MyO2 but it wouldn't change until next month http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 121902 Posts
  • 608 Topics
  • 18768 Solutions
Registered:

@LukeR contact live chat tomorrow and they will change your tariff http://www.o2.co.uk/contactus 

You could also do it in your MyO2 but it wouldn't change until next month http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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EmilieT
Former Staff
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Registered:

Hey @LukeR, it'd be great if you could let us know how you get on with Customer Service slight_smile

 

Thanks @MI5 for helping out!

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