Re: iMessage

kois · ‎06-11-2021

Hello I've been facing this problem for a while now, The phones im using are iPhone 4S And iPhone 7.

My problem is that whenever i put a O2 Sim card in it works fine until iMessage says failed to activate I've tried everything to getting a new sim new number to even factory reset on both devices with still fail! Please help

MI5 · ‎06-11-2021

@kois

Did you set the phone number in Settings >Phone >My Number?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

lewys-gp · ‎08-11-2021

Hi, @kois. Let us know if you resolve this issue, please 😃.

Community Manager for the O2 Community 🙂

kois · ‎16-11-2021

Yeah i read online that could be the problem but unfortunately it was not

kois · ‎16-11-2021

Still not resolved it tried multiple times

madasaf1sh · ‎16-11-2021

@kois

It might be worth speaking to Apple Support, as if switching sims and phones it could be a backend issue on iMessage.

You can speak to them via the Apple Support website

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

O2

iMessage

All phone calls are silent on both ends

Changing PAYG mobile number?

SMS usage?

I need a manager to call me

Using o2 pay and go sim in new zealand