i lost my sim

[Dini]

any one can sort out my probalem i realy need help from my 02 numbar 

[Cleoriff]

Hi @Dini 

You need to report the loss of the sim

Guide: Lost or Stolen O2 Device? - How to Report it 

[MI5]

@Dini 

Contact numbers which may work currently here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

[Marjo]

Hi there @Dini , sorry to hear you had lost your SIM. 😞 Did you manage to get this sorted with customer service as advised above or are you still waiting?