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i lost my sim

Dini
Level 1: Joiner
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any one can sort out my probalem i realy need help from my 02 numbar 

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Cleoriff
Level 94: Supreme
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Hi @Dini 

You need to report the loss of the sim

Guide: Lost or Stolen O2 Device? - How to Report it 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@Dini 

Contact numbers which may work currently here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Marjo
Former Staff
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Hi there @Dini , sorry to hear you had lost your SIM. 😞 Did you manage to get this sorted with customer service as advised above or are you still waiting?

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