Both my wife and I changed our mobile phones to Apple iPhone 6s. I contacted O2 and requested new sim cards (nano) as we wanted to keep our existing telephone numbers. O2 sent us new sim cards and we put them in the phones. All is good except that we can receive texts but not send texts. We have done all the suggestions made by Apple Support but we still have the same problem. If I look on the iphone at ‘Settings’ then ‘Messages’ with ’iMessages’ ON ‘Send & Receive’ ‘YOU CAN RECEIVE IMESSAGES TO AND REPLY FROM’ it then states my mobile no. then Verifying… (with a sun like symbol going round) on the next line is my email address
It is the same on my wife iphone only with her mobile no. then verifying… (with a sun like symbol going round), again on the next line is her email address
Does O2 need to do the verifying? If not has O2 any ideas how we can cure this ‘cannot send texts’ problem.
Check the correct number is showing in
Settings > Phone > My Number.
If not, edit, save and reboot.
Can you also edit your phone numbers from your post as the forum is public and you may get spammed.
Verification is done by the phone automatically.
Try resetting yiur network settings if it won't verify and also check the message centre number is correct.
OK, a daft question, but have you activated the sim cards by topping up?
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