Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
hi my old payg sim has been made inactive, i keep this phone as spare for camping how do i go about getting it reactivated or getting back the credit that i have on it
I wish to switch to O2 since there is a better signal at home than my current provider.I've ordered a Sim (twice) on line but neither have been delivered. I tried live chat, but after 5 minutes of profuse apologies etc sent my name & address, asked a...
I'm trying to buy a PAYG phone but I can't change the number on my account because when i try it sends a verification code to an old number that I don't use anymore. I called customer services but they were useless, teling me to go O2.com/uk, a URL t...
Hello to everyone. I'm new on this forum but I have PAYG sim for over 10 years. Can someone tell me details of Talkalot tarif as My O2 shows I have remaing allowance of 500 minutes untill 31 March, however all calls are charged from my balance. Cheer...
I asked someone to top up 10 pounds for my 02 number while I am abroad.How can I use data from the Big Bundle, it says I have 2 Gb ,but in reality internet is not connecting at all.
Why can't I send MMS messages from my Moto G5S?
Hello, my father asked me to contact you.Recently, he changed the phone and also had to change the sim card. He went to the O2 store and changed the sim card to the nano card (on 06/03/18). Since then, he has been taking 1 £ for the Internet every da...
Any issue with the Top Up system at the moment, my mother just got herself a new PAYG phone with O2 and has been unable to do the initial topup via the phone or via the web portal using two different credit/debit cards. Both methods just reply that t...
Hi,I had to move to 02 Classic after my talkmobile tariff became obsolete about 5 months ago.I occasionally use a sat nav for long trips which has live traffic updates on it, they work via Bluetooth to the phone, and then to the internet via WiFi or ...
I've earned O2 rewards by topping up my Big Bundle PAYG. If I switch to Classic PAYG - will I lose those rewards?Thanks for your help!
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