Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
i have tried using online chat but that does not seem to be doing anything and tried phoning 4445 and take me through to top up rather than customer services.
I can't top up and need to for an emergency
I am on Pay as you go and I am hoping to get a new sim free new phone. I wondered if it is possible though to keep all of my text messages, pictures (pictures which are on the phone, as I have a micro SD card which I'll put into said new phone) and c...
I am being charged a very high charge for my calls any reason why ?.
hi my old payg sim has been made inactive, i keep this phone as spare for camping how do i go about getting it reactivated or getting back the credit that i have on it
I wish to switch to O2 since there is a better signal at home than my current provider.I've ordered a Sim (twice) on line but neither have been delivered. I tried live chat, but after 5 minutes of profuse apologies etc sent my name & address, asked a...
I'm trying to buy a PAYG phone but I can't change the number on my account because when i try it sends a verification code to an old number that I don't use anymore. I called customer services but they were useless, teling me to go O2.com/uk, a URL t...
Hello to everyone. I'm new on this forum but I have PAYG sim for over 10 years. Can someone tell me details of Talkalot tarif as My O2 shows I have remaing allowance of 500 minutes untill 31 March, however all calls are charged from my balance. Cheer...
I asked someone to top up 10 pounds for my 02 number while I am abroad.How can I use data from the Big Bundle, it says I have 2 Gb ,but in reality internet is not connecting at all.
I cant believe you have to wait 12 months and then get charged £15! I wish I had known that before choosing this network! Is there any way round that? And is it a year since you bought the phone or a year since that sim?
