Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! PAYG minimum use term conflict (Classic Plan 321)

Howdy Oddly https://www.o2.co.uk/help/pay-as-you-go/classic-pay-as-you-go says >>>>>>Classic Pay As You GoWhen you join Classic Pay As You Go, you pay for what you use, as you go. The minimum top up requirement is £10.If you don't top up, or add a Bo...

Resolved! I want to keep my number whilst I'm overseas

Hey guys, So I'm going to be overseas for three months and I was wondering what will happen to my number if I become inactive. Also, what can I do to keep my number from becoming inactive when I come back to use it? Would appreciate the advice

Resolved! nano sim

I just got a new handset but i need a nano sim for the handset. Can i change my current PAYG sim for a nano sim but keep the same number?

Resolved! Top up

I paid £10 to top up my pay as you go but nothing as been put on my phone,despite having a E mail

cancellation

help please. I have a pay as you go contract and today I was talking to someone about setting up a direct debit for payment which I assume changes my contract to pay monthly? Ive checked my details and it appears that a new sim card has been sent out...

Resolved! GALAXY TAB A - Can international sim cards be used with this device

I intend to buy a Samsung galaxy tab A from O2 and send it back to Nigeria. I am wondering if an international SIM card can be used for this device, or if it is limited to O2 SIM cards only

Mobile Broadband set up on a new Huawei 4g dongle - Help!

Hi all, I've bought a Huawei 4g dongle (not the wifi one) and am having no luck at all setting it up. It came in an o2 branded box with o2 instructons and everything says just follow the on screen instructions, but it's not happening. I've got a PAYG...

Resolved! Can't Check Data Usage on iPAD with pre loaded 12GB SIM

I recently bought a pre loaded 12GB Sim for my iPAD - seems to work Ok other than when I go into settings I can't use "Manage 02 Account" under mobile data to check my usage - it asks for an email / password login (I can't work out what it thinks the...

Resolved! data internet not working

Hii am asking if the data works in sudan ?!

Resolved! New sim

Just bought a new phone from car phone warehouse which included a £10 airtime credit with a big bundle offer. Inserted the sim in the phone and the balance is zero and and asking for top up. What can I do please

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