Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! how do I add another phone to my account

I had pay as you go set up on my computer but it seems to have changed since last month. I have 2 phones to top up, how do I add the second one to the account, it doesnt seem clear to me

Resolved! 02 Sim Top Up

Could you assist.I have purchased an O2 pay as you go sim.The sim is to be installed in a GSM dialler and I do not have a compatible phone to insert the sim so I can receive the activation code. I have tried topping up the account as a guest but ther...

Resolved! Bundle

Changing my bundle

Resolved! Card top up

My card wouldnt be taken for topup over fone

Resolved! Topup

My topup will not work

Resolved! Keeping my number

Last year I got a new phone that only accepted micro sim, my sim at the time wasn't so had to get a new one & transfer my number to new sim card which all went perfectly. I now have new phone kept same sim card. The problem is when I request my phone...

Resolved! vanishing balance

Why is my balance on my pay as you go vanishing when the phone is not being used

Resolved! Old type pay & go

Is it possible to get a swim card like you could a few years ago where you put your credit on & that's what's used to pay for calls & texts instead of a renewable bundle . My dad wants to use a phone but wants it like before we're you pay for what yo...

Resolved! international texts

Am unable to send texts to morocco , though i can phone using the same noeverything I text to this number gets the message 'message not delivered '.I have a international sim add on and have a good balance and can text uk. Am on pay as you go

Resolved! order not recieved LG K10

Hello my name is franklyn i ordered another lg k10 but never recieved it you said it was out of stock and might take a week please tell me whats happening. it wasent out of stock when i ordered it on your webpage and still it says in stock on your we...

O2

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