Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! unlocking phone i still have the o2 sim but have moved the number to a diffrent provider

I have moved to d diffrent provider but my old phone is locked to o2 I still have the old sim but the number has been transfired to virgin how do i unlock the phone so it can be used

Resolved! Unlock my phone

I’m having trouble unlocking my phone. Can you help?

Resolved! texting abroad

is there anyway to text from the usa to the uk for free without any additional costs?or is there any third party android apps that would allow me to do this?not whatsapp

Resolved! Incoming calls

If my voicemail is disabled, how long will an incoming call ring before it stops ? Is there anyway to adjust the length of time ?

Resolved! A little help please

hello, can you please check that this is being paid to me as ican not find it. many thanks from Eve

Resolved! Top up

HiIs it possible to cancel a top up for a full refund please?If yes then how?

Resolved! my o2

how do i change my password for my 02?

Resolved! Unable to top up for first time

I am unable to top up for the first time,tried different credit cards

Resolved! what can i top up

Can u top up £25

Resolved! Re: The new Classic PAYG 3.2.1 data costs don't seem right

Hi all, I am sorry to have to report that the 1p/Mb cost for the data portion of this tarrif is not as stated in the terms and conditions (at least not for me). The way I use my data is to1. turn data on when needed2. do whatever I need to do (e.g. s...

O2

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