Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52725 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26634 Views
  • 19 replies
  • 2 kudos

Resolved! Netflix

Hi .. I was advised Netflix would be available for 6 months free.. However I have not received any information regarding this. Have I missed something?

Netflix by Level 1: Joiner
  • 1943 Views
  • 4 replies
  • 0 kudos

Auto-topup

I cannot initiate auto-topup because I am not being offered the facility when I follow the instructions for setup.

forthurst by Level 1: Joiner
  • 893 Views
  • 4 replies
  • 0 kudos

Resolved! Money taken off my balance which I did not use!!!

I have just had about £1 taken off my balance in 15p increments- as though I was sneding texts- which I wasn't!IS this related to the current data problems and how am I going to get my money back?

ML by Level 1: Joiner
  • 1054 Views
  • 3 replies
  • 0 kudos

Resolved! Cannot top up and change tariff

I bought an O2 International Sim today, the instructions are to login to change tariff to Classic Pay as you Go. I did log in but cannot change tariff. Thinking that I maybe it is because I have no credit, I tried to top up online for many times but ...

Richie by Level 1: Joiner
  • 1684 Views
  • 7 replies
  • 0 kudos

Resolved! 02 Network down

My 02 network was down near on all day on Thursday the 6th of December. First of all I use my phone for work at a job where I rely on my phone, So I broke down on my motorbike on the a1 at rush hour time, I had to move on the hard shoulder, then I tr...

Trev04uk by Level 1: Joiner
  • 1063 Views
  • 2 replies
  • 0 kudos

Resolved! WORRIED

This is my number [Removed], I am using it in Ghana but my credit got finished and my wife bought me 10 pounds, I am trying to recharge it says my call is restricted and I see this call baring on it. I dont know what it is, can you please help me and...

Kelvin by Level 1: Joiner
  • 1299 Views
  • 7 replies
  • 0 kudos

Resolved! No data no calls and txts sending twice

Ive missed some important emails yesterday from a couple of people who were interested in the sale of my house which because i couldnt reply till late yesterday they are no longer interested. And also my txts are sending twice . Im not happy and want...

Nodat by Level 1: Joiner
  • 773 Views
  • 2 replies
  • 0 kudos

How to stop service notifications..?

I've spoken to four different advisors now in o2 customer service, and while balance notifications have been stopped, they cannot stop my data usage notifications, nor can I see any option within my iPhone settings to prevent them. This is an example...

Service Message

Resolved! No call or message or data

Had nothing all day and could not get intouch with my kids and kids school and they could not phone me as it would not let them this is silly

Kerry by Level 1: Joiner
  • 759 Views
  • 2 replies
  • 0 kudos

Resolved! Data

I have data but when i turn it on it doesnt work