Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

How do I see my invoices?

How on earth do I see my invoices for my top ups? All I get to is what my latest balance is - this is no good my accountant eeds to see proof that I have paid tops ups - the website just bring sme around in circles and there is no one to contact

bought Alcatel U3

nd we ring her. thanks for any help

Resolved! Unlock phone

Hello my phone is locked to 02 but I want to unlock it any networks

O2 rewards credit

Hi me and my wife are saving our rewards credit for a new phone.We have nearly £40 saved each and will be putting the rest towards the moto e5 play.Only problem is my wife is agrophobic and has not left the house since 2013.Would i be able to go to t...

Resolved! buying phones from o2 site

I want to buy 2 phone the same but it will only add one to basket when i did this years ago i did it twice for each phone but there was a lot of messing about

Resolved! Big bundle

Ive tried to get intouch with a live chat about my big bundle, I topped my phone up & instead of my bundle going straight on you took £1 off me so I couldn't get my bundle so I had to top up again not sure why u took £1 off me my bundle should of gon...

Resolved! pay as you go sim top up

Hello, I just topped up pay as you go for £10.00 and got a confirmation text stating now I have £10.00 credit with 2GB data. But the internet is not working on my mobile . Please assist. Many thanks Regards,Shri

Resolved! Keeping phone number

I got a new phone last week and was changing over from Vodaphone to o2 but wanted to keep my old number, so I did the usual get the PAC code and fill in the online form to get it swapped however after a few days it had still not changed over. I tried...

Mobile signal poor

Hi,We live in an area where the indoor signal is described as "patchy". On my old phone I had three places indoors where I could always get a signal for calls. Been given a new phone and cannot get a signal indoors anywhere, and actually have to go h...

Resolved! Cancelling visa payments

How do i cancel my regular payments from my Visa Debit Card please?

O2

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