Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Cancelling pays as you go from overseas

Hi, I have a pay as you go plan with o2. The account get's debited monthly automatically. I have recently moved back to Australia and wish to cancel this payment as I no longer need a UK phone number. I can't find anywhere on the website or in my O2 ...

Unable to purchase themes on my Huawei device on O2 Pay As You Go

Unfortunately I'm unable to purchase themes anymore on my Huawei P Smart on O2 Pay As You Go

Mms activation on network

Have never been able to send/receive mms. Have set up apn on phone but still can't send/receive mms

Top up

Your top up service is not working , any idea when it will be ?Tried with 3 different cards on web on app and by phone

why can't I top up on line.

Unable to top up as tghe system will not allow me to enter a card number

Resolved! £5 free credit

Hi I've registered when will I receive my free credit

Data

Going through massive amount of data

Resolved! No 4G

Hi,I have spoken to Live chat many times to sort a problem out. Still no help. I can't get 4G ? They did fix it once and I had 4G for about 1 hour, before it reverted back to 3G ? All my settings are correct, however I still have this problem and my ...

new phone same sim

hi just topped up my mobile an have got my tariff details,problem is it is saying my device is lumia which was my old phone how do i give my new phone details ie imei number as my free calls and texts are not wotking

Resolved! Gps watch for kids

Hi!I need to get some advice.My boy has gps watch with O2 sim.It works on 2G.I want to use it abroad.Should I allow roaming on his sim card -so I need to contact with O2 -or receives a call within EU for free?Thank you.

O2

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