Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I just added £10 rolling plan on 11/16 Thursday afternoon, and my O2 balance confirmed that I have the allowance. However, I can't connect to any internet other than using Wifi. I've called for customer support but they said they have no idea. I've c...
Hi,I'm trying to upgrade my son's phone from pay as you go to monthly pay, but I forgot his user name, can you help to check it?
Hi there I topped up my phone 2 days ago and have ran out of texts and calls yet it’s usually unlimited for my plan
I cannot access the my o2 app.
Anyone having problems with receiving phone calls.for 2 days now I have not been able to receive calls it just keeps saying num not recognize when you phone.tried customer service with out any help
I've never had a PAYG/SIM only phone and have always had a monthly contract.My wife's contract is coming to a close in the next few days. It wasn't taken out direct with O2 so upon expiry will still cost the same per month (no device/line split). She...
I used to be able to top up online easily until this last one, and now when I click on my main mob # this is where it takes me. I thought maybe it was just my main mobile so tried another one but get the same outcome . I also thought perhaps it was F...
Hi,I can't make or receive calls. I tried getting somebody on chat but that didn't work they directed me towards phoning for help but I can't make calls. When somebody phones me they don't get through and I get a text saying they tried to call. Somet...
I want to cancel a rolling plan. How do I do this? Where do I have to navigate to on my O2 once I have logged in in order to cancel it?
How can I view my payment history and change my payment details? Where do I navigate to on My O2 after logging in?
